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Terms & Conditions

Effective Date: 1st September 2025

Welcome to Phonogram. These Terms and Conditions (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By downloading free content or purchasing paid products from Phonogram, you agree to be bound by these Terms in full. If you do not agree, you must not use our Services.

1. Eligibility

Our website and services are intended for users who are at least 18 years old. By using the site, you confirm that you meet this requirement. You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations.

2. Accounts

To access certain features and make purchases, you are required to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account. You agree to provide accurate and complete information when registering and to keep your account details up to date. Phonogram reserves the right to suspend or terminate accounts that are suspected of misuse, fraud, or violation of these Terms.

3. Products and Licensing

Phonogram offers digital sound libraries, including sample packs and related content ("Products"). Upon purchase, you are granted a non-exclusive, non-transferable license to use the Products in your own musical works, subject to these Terms. You may not resell, redistribute, sublicense, or otherwise share the Products in whole or in part.

4. Purchases and Payment

By placing an order through our website, you agree to provide accurate, complete, and up-to-date payment information. All payments must be made in full at the time of purchase. Prices are listed in U.S. Dollars unless otherwise stated. Phonogram reserves the right to modify prices or discontinue products without prior notice.

5. Refund Policy

All sales are final. Due to the digital nature of our products, we do not provide refunds under any circumstances. By making a purchase, you acknowledge and agree that you will not be eligible for a refund, exchange, or cancellation.

6. Free Downloads

From time to time, Phonogram may offer free products. Access to free downloads is conditioned on your agreement to these Terms and Conditions. By downloading or using any free product, you confirm your acceptance of these Terms.

7. Intellectual Property

All products, including but not limited to audio files, artwork, branding, and written content, are the intellectual property of Phonogram and its licensors. You are granted a non-exclusive, non-transferable license to use purchased products for your personal or commercial music production, subject to the licensing terms accompanying each product. You may not resell, redistribute, or otherwise exploit our products outside the scope of the license.

8. Support

Customer support is available via email at contact@phonogramaudio.com or Contact page on this website. We aim to respond to all inquiries within 24 to 48 hours, depending on the nature of the request. Support is provided only for issues directly related to our products and website.

9. Modifications to Service

Phonogram reserves the right to modify, suspend, or discontinue any aspect of the website or products at any time without notice. We may also update these Terms occasionally, and continued use of the website constitutes acceptance of the revised Terms.

10. Limitation of Liability

Phonogram provides products and services “as is” without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Phonogram shall not be liable for any damages arising out of or in connection with the use of our website or products, including but not limited to loss of profits, data, or business opportunities.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indian jurisdiction. Any disputes shall be resolved in the courts of India.

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